FIELD FEEDBACK
Overview
Early feedback of problems occurring during initial use of weapon systems is essential for the elimination of unforeseen design and manufacturing defects usually encountered during the transition from low rate production processes and tooling to full rate processes and tooling. Feedback concerning field problems, however, is often slow and inadequate, and failed parts may not be returned for analysis in a timely manner. Complete and accurate reporting of operating times and environments, along with detailed descriptions of failures and possible causes, is needed but is normally not available from military data reporting systems since the systems are design for maintenance data and not reliability data. While steps are being taken to improve the military systems, contractor personnel frequently must be used for data collection efforts.

TRAPS
Provisions for contractor support during deployment are contained in contract

Contractor is required to analyze failures of all returned equipment

Government is solely responsible for repair of failed parts

Standard military data collection systems are used

TEST
INTEGRATED
TEST
UNIFORM
TEST
REPORT
DESIGN
LIMIT
TAAF
FAILURE REPORTING SYSTEM
SOFTWARE
TEST
LIFE
FIELD
FEEDBACK